At Sarah & James London, we are committed to a very straightforward concept: Online shopping should be easy and dependable.
We limit our products to those that are functional and honest, without all the fuss. No hidden terms in fine print.
This is really the heart of what Sarah & James London stands for. Shopping with us should feel simple, with no distractions and nothing hidden. Our fashion and jewellery for men and women is shown honestly, just as it is, and we keep our promises clear and to the point.
Simple is the way we like it, and that's a conscious choice. Each item in our collection is here for a reason, because it's something you'll actually reach for. By keeping our range smaller, we get to put real care into what matters most: the quality of every piece, the way it's shown, and how it lands at your door.
At the end of the day, it all comes back to trust. Being honest about what we do, keeping our timelines realistic, and giving you real help when you need it. Got a question? Drop us a line at info@sarahandjames-london.com and we'll take care of it.
Nothing hidden, nothing complicated. Just a shop that follows through on what it promises.
NEED HELP?
If you have questions about our products or need assistance with an order, please don't hesitate to contact us.
We aim to respond within 1–2 business days.
For faster support, please include your order number or the email address used at checkout.
Whether you're looking for additional product details or an update on your purchase, our support team is here to help.
QUICK LINKS
CONTACT INFORMATION
Store Name: Sarah & James London
Warehouse Address: Croxley Business Park, Hatters Lane, Watford, WD18 8YH, United Kingdom
Email: info@sarahandjames-london.com
Phone: +44 7988579409
Address: Gerard Doustraat 123, Ede, Gelderland, 6717MJ, Netherlands
CUSTOMER SERVICE HOURS
Monday–Friday: 9:00 AM – 5:00 PM (Europe/London)
Response Time: We aim to reply within 1–2 business days
