About us

At Sarah & James London, we are committed to a very straightforward concept: Online shopping should be easy and dependable.

We limit our products to those that are functional and honest, without all the fuss. No hidden terms in fine print.

Built on Clarity

From the desire to make better decisions comes the concept of Sarah & James London. Clearing the clutter during the purchase process, with honesty and transparency at its core. Products for women and men are shown in their true light, while commitments remain down-to-earth and the process is clear and easy throughout.

Less is More

Simplicity is a deliberate decision. Each thing is selected because it is used by someone. With fewer items to choose from, there will be a greater focus on what truly counts - its quality, presentation, and delivery.

We Keep It Simple

In the end, it all comes down to trust. Transparency, reasonable deadlines, and help that makes a difference. In case of any questions, email info@sarahjames-london.co.uk for help. Request for information All is transparent, no extra. Simply a store delivering on its promises without any complexities.

NEED HELP?

If you have questions about our products or need assistance with an order, please don't hesitate to contact us.

We aim to respond within 1–2 business days.

For faster support, please include your order number or the email address used at checkout.

Whether you're looking for additional product details or an update on your purchase, our support team is here to help.

QUICK LINKS

CONTACT INFORMATION

Store Name: Sarah & James London
Warehouse Address: Croxley Business Park, Hatters Lane, Watford, WD18 8YH, United Kingdom
Email: info@sarahandjames-london.com
Phone: +44 7988579409
Address: Gerard Doustraat 123, Ede, Gelderland, 6717MJ, Netherlands

CUSTOMER SERVICE HOURS

Monday–Friday: 9:00 AM – 5:00 PM (Europe/London)
Response Time: We aim to reply within 1–2 business days